Last Epoch Director Says Scale Testing Couldn’t Have Prepared Them For The Launch Issues
Like most other popular MMOs that came before it, overwhelming player numbers, Eleventh Hour Games’ founder and game director Judd Cobler has issued a statement on Reddit explaining exactly what went wrong.
“Within 20 minutes of launch 150,000 people had ed us,” Cobler said. “This did mean that all of our scale testing efforts were immediately put to the test, and unfortunately a service failed in a way that we didn’t suspect, and we immediately went to work to investigate and resolve it.”
Meanwhile, players experienced disconnection issues and extremely long loading times when moving between zones, with the wait time lasting as long as several minutes. Fortunately, Last Epoch has an offline mode that allows players to experience the game issue-free while the developers work on a fix as player numbers continue to rise. In fact, the online ARPG just set an all-time peak concurrency of 241,351 players as of this writing and its rising by the minute.
Eleventh Hour is also granting everyone a free Autumn Wrap cosmetic as compensation and as a thank you for everyone’s . That’s in addition to the three bee pets that the studio is giving out while it tries to iron out the kinks in its refer-a-friend program.
“Even though we felt we were prepared and came in with a high level of confidence—even feeling that we over-prepared—we were shown that in a real-world situation things can go wrong that just simply do not in simulated scale testing,” Cobler said.
